The Crumple Zone: Accountability in Financial Services When AI Agents Act on Their Own
Why human-in-the-loop oversight fails for agentic systems, and what actually closes the accountability gap.
“Human in the loop” has become the phrase institutions reach for when they cannot say where control actually sits. The Brief traces what happens to accountability when an agentic system acts inside a regulated workflow, and argues that oversight which is not designed into the architecture is only the appearance of oversight.